This article will walk you through a series of steps to perform a hard reset (master reset), clear cache partition, and activate safe mode on Samsung Galaxy Alpha. These methods have been utilized by many owners in resolving common problems they have encountered with their devices. You too can may refer to this guide whenever you think necessary.
Hard Reset/Master Reset Samsung Galaxy Alpha
Please note that performing a hard reset will also erase personal contents on your device, including contacts, personal settings, and configurations. This is the reason why it's should be considered the last troubleshooting method to use.
That being said, creating a backup of all your important files is highly recommended before you start doing it.
There are two ways to perform a hard reset on the Galaxy Alpha. First is using the phone options and the other is using the phone's hardware keys, if the phone is not responding to touch inputs.
After the process, your phone setting is restored to factory defaults.
You will know when the phone is already in Safe mode when you see the Safe Mode label beneath the screen.
Hard Reset/Master Reset Samsung Galaxy Alpha
Please note that performing a hard reset will also erase personal contents on your device, including contacts, personal settings, and configurations. This is the reason why it's should be considered the last troubleshooting method to use.
That being said, creating a backup of all your important files is highly recommended before you start doing it.
There are two ways to perform a hard reset on the Galaxy Alpha. First is using the phone options and the other is using the phone's hardware keys, if the phone is not responding to touch inputs.
A. Hard reset using the Hardware Keys
- Power off the phone completely by pressing the Power button down.
- Hold down the Power, Home, and Volume Up keys simultaneously until the Android logo appears.
- Scroll to and highlight the option for Factory reset/wipe data, using the Volume Down key.
- Press the Power key to select it.
- Scroll to Reboot system option and then use the Power key to confirm selection.
- Wait for the phone to reset and reboot automatically.
B. Hard Reset using the Phone options
- Go to Settings.
- Select User & Backup.
- Select Backup & Reset.
- Select Factory Data reset.
- When prompted, confirm your selection.
- Enter the password you've set on your device (if necessary).
- Wait for the phone to complete the master reset.
After the process, your phone setting is restored to factory defaults.
How to Clear Cache Partition on Samsung Galaxy Alpha
- Power off the phone.
- Hold down the Power button, Volume Up and Home keys simultaneously until the phone vibrates.
- Release the Power button after a few seconds. Keep holding down the other buttons.
- When the recovery screen displays, release the other two buttons.
- Use the Volume keys to highlight Wipe Cache Partition.
- Use the Power button to confirm selection.
How to Boot into Safe Mode
Booting into safe mode can help you diagnose if a problem is due to a third-party application or not. Here's how to activate safe mode on the Galaxy Alpha:- Power off the phone by pressing the Power button.
- Press the Power button again to restart the phone.
- When the Samsung Logo appears, hold the Volume down key.
- Select Safe Mode.
You will know when the phone is already in Safe mode when you see the Safe Mode label beneath the screen.


















